Support

How can we help?

Answers to the common questions about setting up a household, sharing and sync. If you’re still stuck, email us and a real person will reply.

Getting started

Create a household

Open Household and choose Create a household. Give it a name, choose which meals you plan (breakfast, lunch and dinner, or just some of them) and you’re ready to go.

Invite someone

Open the Household screen from the avatars on Today and choose Share invite link. Send it in Messages, Mail or any app. Anyone with the link can join, so only send it to people you want in your household.

Join a household

Install Household, then tap the invite link on your iPhone or iPad. Choose the name everyone will see, and the plan and list appear once they’ve downloaded from iCloud.

Sharing and sync

Changes usually reach everyone within seconds while the app is open. The Household screen shows when the app last synced, and any iCloud problem it has run into.

If changes aren’t arriving

  1. Check everyone is signed in to iCloud: Settings, then your name, then iCloud.
  2. Make sure iCloud is turned on for Household in the list of apps using iCloud.
  3. Check your iCloud storage isn’t full.
  4. Open Household on both devices and wait a moment with them connected to the internet.

Recipes

Finding and saving a recipe

When you add a meal, tap Search recipes online. Search Anywhere, or just Gousto or HelloFresh recipes, then open a result to see its ingredients and method and tap Use this recipe. Some pages don’t include recipe details Household can read, so you can save them as a link instead. You can also paste a recipe link into a meal yourself.

If search isn’t working

Check you’re online and try again. If it says there have been lots of searches, wait a minute. If a recipe you know exists doesn’t show up, type its full name: for Gousto, Household also looks for a gousto.wiki recipe with exactly that name.

Recipe sources

Search results come from Brave Search. Gousto recipes come from gousto.wiki, an unofficial archive of Gousto’s recipes, and HelloFresh recipes from HelloFresh. Household isn’t affiliated with Gousto, HelloFresh or gousto.wiki. Every saved recipe keeps a link back to the page it came from.

Adding ingredients to the list

Change the servings and the quantities scale with it. Add missing items puts only what isn’t already on the list or in the cupboard onto it.

Recipe box meals

Meals from recipe box services are marked with a badge, and their ingredients aren’t added to the list because they arrive in the box.

Widgets

Touch and hold an empty part of your Home Screen or Lock Screen, choose Edit, then add a widget and search for Household. To add items from anywhere, add the Add to list control to Control Centre or the Action button.

Leaving and deleting

Leave a household

Open the Household screen and choose Leave household. The household’s plan and list disappear from your devices.

Stop sharing your household

If you created the household, choose Stop sharing on the Household screen. Everyone else loses access.

Delete your data

Stop sharing and delete the app, then remove Household’s data in Settings, then your name, then iCloud, then Manage Account Storage. See the privacy policy for details.

Requirements

  • iPhone, iPad or iPhone Duo with iOS 26 or later.
  • An iCloud account to sync and share. Without one, Household keeps your data on your device only.
  • Everyone in the household uses their own Apple Account.